Managing A System

When a user clicks a row from the Systems table, a dialog that allows system management is brought up:

The statuses of all devices associated with a system are shown in the system grid along with information such as the device description, model, serial number, and assigned labels.

Status, Description, Model, System, Serial Number, and Labels cannot be edited in this interface. The convenience buttons at the top right provide the ability to perform firmware updates, change the protection status of the system, or clear the system configuration.

OK - The system is found on the network and no active faults or errors are present.

Action Required - The system was discovered on the network but a fault has occurred on a device or a device in the system was not found.

Firmware

To update firmware on systems and devices, click the firmware convenience button in the upper-right corner of the screen.

Clicking on the button opens a dialog with available firmware updates as well as a list of systems and devices that can accept the selected firmware update.
For devices, users may choose between Tesira, Devio, and Atom from the device types.
Note that for device types, the dialog defaults to Tesira. Additionally, the devices available for updating depend on the firmware version selected.

Update Settings Note: SageVue automatically downloads the latest available firmware based on the Update parameters set in the SageVue Settings menu. When a device type is selected, all available firmware versions downloaded are displayed. Pertinent release notes may be accessed prior to the updating by clicking the View Notes link.

Updating Firmware

To update:

Select a firmware version then select the system(s) and/or device(s).
- Clicking the > icon next to a system name shows all devices in the system that will be updated.
- Credentials must be entered for protected systems.
After selecting the desired firmware version, systems, and / or devices, click the UPDATE button to continue with the update procedure or Cancel to abort.
The status column on the Devices page indicates the update progress for selected devices.

Information on successful updates and any errors is provided in a dialog following process completion.

Protection

Systems may be locked to prevent changes or to allow access to only designated users.

System locked System unlocked

Users may unlock a system by clicking on the locked icon and entering a valid username and password. These credentials are not stored in the gateway. Entering these credentials causes the system design software to SageVue access to the gateway. If the credentials are changed or the system design software is reset, the user will not be able to unlock the system without entering updated credentials.

SageVue Control

SageVue Control locks a system so changes may only be made using the present instance of SageVue.

Auto Credentials Note: When controlling a system, SageVue automatically provides credentials so users will not have to enter these when making changes to the system.

Click the S icon to initiate SageVue Control. The user will be prompted to confirm SageVue control.

The Protect System lock icon is replaced by the SageVue

and Add User

icons when a system is under SageVue control.

To release a system from SageVue control, click the S icon. The user will be prompted to confirm releasing the system.

SageVue Control User

Allows creating a control user that has access and can make particular changes from Tesira. Click the

icon to add a user of the "Controller" privilege group that is already defined in Tesira software. See the Tesira Help File for information on user privilege definitions.

Clear Configuration

Clicking the clear configuration button allows a user to clear a configuration from a system. Users will be required to confirm the action and will also have the option to force-clear a configuration even if devices are missing from the system:

If devices are missing and the toggle is set to off, clearing the configuration will fail. Note that if devices are part of a system under SageVue Control, the devices will still be under SageVue control even after the system is cleared. See Device Management for information on releasing devices from SageVue Control.